Course curriculum

    1. Welcome

    2. How to participate in your training

    3. How to use this course

    4. Our Mission, Vision & Core Values and Brand Promise

    5. Urbana's values

    6. About Urbana

    7. Our Priorities

    8. Customer First

    9. Which of the following are Urbana's values?

    10. What is Urbana's Mission

    11. Lesson One Conclusion and What's Ahead

    1. Notes

    2. Delivery Fundamentals

    3. Attendance, punctuality and uniform

    4. Compliance

    5. If you are pulled over by the police

    6. Daily car inspection

    7. Accurate Cash Tracking

    8. Challenging situations

    9. Be prepared: Heavy delivery nights, inclement weather, special events

    10. Schedules and working with dispatch

    11. In conclusion

About this course

  • Free
  • 22 lessons
  • 0 hours of video content