Course curriculum

    1. Welcome

    2. How to participate in your training

    3. How to use this course

    4. Our Mission, Vision & Core Values and Brand Promise

    5. Urbana's values

    6. About Urbana

    7. Our Priorities

    8. Customer First

    9. Which of the following are Urbana's values?

    10. What is Urbana's Mission

    11. Lesson One Conclusion and What's Ahead

    1. Security and Customer Service

    2. The Five Commandments

    3. Guard Presentation

    4. Opening Shifts

    5. Afternoon / Closing Shifts

    6. Compliance Fundamentals

    7. Deliveries & Cash Pickup

    8. Throughout your shift

    9. Challenges and fundamentals

    10. Greeting Guests

    11. Lesson 2 conclusion

About this course

  • Free
  • 22 lessons
  • 0 hours of video content