Course curriculum

    1. Why Urbana's lounges are so important

    2. Dress Code and staff requirements

    3. Opening - Setting the stage

    4. Music and lighting

    5. The Lounge TV

    6. Products and Sampling

    7. The last step before opening the lounge

    8. Service and Hospitality in the Lounge

    9. Table Maintenance

    10. Medical emergencies

    11. Closing - Community and Teamwork

About this course

  • Free
  • 11 lessons
  • 0 hours of video content

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